Update by user Sep 02, 2015
It's a shame I had to jump up & down to get a response. My order was finally processed & delivered. No communication upsets me, no emails were sent to let me know there was a problem until I contacted the company.
Update by user Aug 28, 2015
Finally got a response. Also, email showing partial shipment, keeping my fingers crossed.
Original review posted by user Aug 27, 2015
Each time was told my paypal did not authorize, gave them another credit card number, same thing again, third time was assured it would be taken care of & they would contact me to resolve. As of date, no shipment or correspondence, not a Company to be trusted.
Ask for several credit card numbers, phone numbers etc. No follow-up, will tell you what you want to hear & promise "Corporate" will look into this to no avail. Pretty sizable order with free shipping, obviously this is a problem on their end.
Did business in the past with no problem. Current management doesn't care, look for them to go out of business in the near future.......
Reason of review: Order processing issue.
Monetary Loss: $200.
Preferred solution: Deliver product or service ordered.
I didn't like: Poor customer service, Being lied to continously.