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It has been over a week since I placed an order with them. I have yet to receive a shipping email so I called to inquire. I was told EVERY ONE of my items were on "back order" I call BS because there were half a dozen items and not one had anything to do with the...
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1.0
#1166733
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In Dec. 2017 I ordered what claimed to be a 30 foot net of solar powered Christmas lights. It turned out to be about 10 feet and didn't work either. I called Collections ETC. to compalin, they apologized and issued me a $16.99 merchandise certificate. When I tried...
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1.0
Product
I didn't like
  • Did not get my money on a return that didnt work
#1164670
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THE E-MAIL SAYS SPEND $35 AND GET FREE SHIPMENT!!!!!!!!!!!!!!!! GREAT----------NO!!!!!!!!!!!! THEY ALSO OFFERED A PROMO CODE TO GET 15% OFF. GREAT !!!!!!! NO!!!!!!!!!!!! they said you can't use 2 promos!!!!!! I told them that it was offered in the Dec. 30 e-mail...
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4.0
I didn't like
  • False advertising--you had 2 promos--free shipping
#1159647
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Collections Etc - Waiting for night light

Collections Etc
#1166160
3.6
Details
Yes you sent mean email that my shipment was on it’s way but it also said if I didn’t get wait a couple of days. It’s been over a week and I have not received it yet. Cat night light Item # 39324 Order # 76375127 000099999995812888 Customer #882167
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Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
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Collections Etc - Is the worst company ever online delay delay I don't receiv

Collections Etc
#1165037
Two weeks and I didn't get the order yet and they said they shipped it but when I check have the order Missing it's b******* scam company
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Collections Etc - Never received order

Collections Etc
#1094318
Called & got $10 credit only because was shipped over 60 days ago & I hadn't called sooner - KEEP TRACK - wish I had!!!
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Collections Etc - Always read reviews.

Collections Etc
#1068648
Wow, I was getting ready to place a nice order with them. Glad i took time to do some research on them first. I deleted that order fast. Was not happy with the customer service comments and the return merchandise comments.
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I sent a review about my service and the fact that my order had been delayed until the 15th, I received another e-mail within 2 minutes after complaining that my order would now, not be shipped until 22nd. Beware of complaints. I probably will not receive my order at...
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1.3
I didn't like
  • Poor customer service
#1144397
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I placed an order for home decor to use for Christmas. My check was cashed then I received a letter saying I still owed them money. When I called, the lady said I owed shipping. It was free shipping if you used the code in the catalog. They sent my topper, but I...
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Anonymous
patti rat ledge

within 2 minutes of posting my complaint, I received an e-mail that said my shipping date would now be 22nd instead of 15th. So much for Christmas. Wonder now if it will be Ja...

1.5
I didn't like
  • Poor customer service and order time
#1144343
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placed an order far in advance of the holidays and i was just notified that 4 out of 18 items all of a sudden became on back order and will not be receiving them before the holiday they shouldn't try to sell things they don't have i will never purchase any item from...
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#1144048
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Scammed company, buyer beware. I placed an order on the phone for an item. The representative said my Amex card was declined. Found that to be unusual since I've been a member over 30 years. She then transferred me over to another operator. Me really wanting this item...
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#1141910
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My mother ordered one of the Native American Dolls and they send her a doll stand. I called for my mother to try to get the order straighten out. The first incompetent person I spoke with around the first of November said as a courtesy to my mother they would ship her...
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1.5
I didn't like
  • Poor customer service
  • Quality and return policy
  • Unethical business practices
#1139926
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Collections Etc - Disgusting
I ordered 13 wreaths for my front windows. The next day, I received an email from Patty Krase saying that they can only ship 5 as they "limit quantities" at times. I emailed back saying that this is unacceptable. Called and spoke with a woman who "fixed it" by breaking...
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1.0
#1139611
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Contact Collections Etc

Mailing Address:
Winston Brands Incorporated
Attn: Customer Service P.O. Box 7985
Elk Grove Village, IL 60009-7985
Phone:
(620) 584-8000
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Collections Etc Products and Services

I returned something that got lost in the mail, I have proof and Amazon knows it because they found the lost package. They want to charge you 7.00 for the return shipping. They also claim I used the stick on tiles, which I did not. I was afraid to use that cheap...
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1.0
#1138446
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