It has been over a week since I placed an order with them. I have yet to receive a shipping email so I called to inquire. I was told EVERY ONE of my items were on "back order" I call BS because there were half a dozen items and not one had anything to do with the...Read more
In Dec. 2017 I ordered what claimed to be a 30 foot net of solar powered Christmas lights. It turned out to be about 10 feet and didn't work either. I called Collections ETC. to compalin, they apologized and issued me a $16.99 merchandise certificate. When I tried...Read more
THE E-MAIL SAYS SPEND $35 AND GET FREE SHIPMENT!!!!!!!!!!!!!!!! GREAT----------NO!!!!!!!!!!!! THEY ALSO OFFERED A PROMO CODE TO GET 15% OFF. GREAT !!!!!!! NO!!!!!!!!!!!! they said you can't use 2 promos!!!!!! I told them that it was offered in the Dec. 30 e-mail...Read more
I didn't like
- False advertising--you had 2 promos--free shipping
Collections Etc - Waiting for night light
Yes you sent mean email that my shipment was on it’s way but it also said if I didn’t get wait a couple of days. It’s been over a week and I have not received it yet. Cat night light Item # 39324 Order # 76375127 000099999995812888 Customer #882167
Collections Etc - Is the worst company ever online delay delay I don't receiv
Two weeks and I didn't get the order yet and they said they shipped it but when I check have the order Missing it's b******* scam company
Collections Etc - Never received order
Called & got $10 credit only because was shipped over 60 days ago & I hadn't called sooner - KEEP TRACK - wish I had!!!
Collections Etc - Always read reviews.
Wow, I was getting ready to place a nice order with them. Glad i took time to do some research on them first. I deleted that order fast. Was not happy with the customer service comments and the return merchandise comments.
I sent a review about my service and the fact that my order had been delayed until the 15th, I received another e-mail within 2 minutes after complaining that my order would now, not be shipped until 22nd. Beware of complaints. I probably will not receive my order at...Read more
I placed an order for home decor to use for Christmas. My check was cashed then I received a letter saying I still owed them money. When I called, the lady said I owed shipping. It was free shipping if you used the code in the catalog. They sent my topper, but I...Read more
I didn't like
- Poor customer service and order time
placed an order far in advance of the holidays and i was just notified that 4 out of 18 items all of a sudden became on back order and will not be receiving them before the holiday they shouldn't try to sell things they don't have i will never purchase any item from...Read more
Scammed company, buyer beware. I placed an order on the phone for an item. The representative said my Amex card was declined. Found that to be unusual since I've been a member over 30 years. She then transferred me over to another operator. Me really wanting this item...Read more
My mother ordered one of the Native American Dolls and they send her a doll stand. I called for my mother to try to get the order straighten out. The first incompetent person I spoke with around the first of November said as a courtesy to my mother they would ship her...Read more
I didn't like
- Poor customer service
- Quality and return policy
- Unethical business practices
I ordered 13 wreaths for my front windows. The next day, I received an email from Patty Krase saying that they can only ship 5 as they "limit quantities" at times. I emailed back saying that this is unacceptable. Called and spoke with a woman who "fixed it" by breaking...Read more
I returned something that got lost in the mail, I have proof and Amazon knows it because they found the lost package. They want to charge you 7.00 for the return shipping. They also claim I used the stick on tiles, which I did not. I was afraid to use that cheap...Read more
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