Collections Etc
Reviews and Complaints
Terrible condition of packaging
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
No response yet
I called twice regarding the flags non-arrival to no avail; I called about sending the three (3) flag holders back since flags never arrived. When I called about returning the items, it took them a long time to send me the return label. I finally was able to return the flag holders and stated I wanted a full refund for all, including the two flags that never arrived.
After calling and complaining about the progress of my refund, each time I was assured the refund was coming to me in a check/money order. THAT NEVER HAPPENED!
Here it is, January 2022 and I WANT MY FULL REFUND in DOLLARS, NOT CERTIFICATE!
Ninety days passed with the return and I was told they would issue basically an in-store credit; none would have been late in a return had the company resolved all this promptly, rather than lie to me and drag this issue out.
Until this is settled, I can not recommend Collections Etc. to anyone.
- No satisfaction when calling
- Refund run-around
- Customer service
Preferred solution: Full refund
User's recommendation: DO NOT ORDER FROM THEM! TO RETURN ITEMS, YOU WILL BE GIVEN THE RUN-AROUND.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Vernon, AlabamaLooking for my paid for order
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer$6.99 shipping plus $5.99 handling
Preferred solution: Waiver on the shipping or handling and I might consider not canceling order if not DO NOT SHIP and DO NOT CHARGE my credit card the $23.84
User's recommendation: Do not shop this company
Cancellation and return fee
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hempstead, New YorkDissatisfied with sizing of quilts!!! With thicker sized mattresses, king size quilts 86x102 not long enough.
- Love most items
- Same old items
Preferred solution: Let the company propose a solution
User's recommendation: Consider mattress thickness when order quilts
Solar tublar lights are very bad/ they will set your yard on fire or house! C
- Noithing now
- Worse service ever
Preferred solution: Let the company propose a solution
User's recommendation: do not order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hillsboro, OregonReturn coat and no information since
- I sent info to company that sent the jacket and no response
Preferred solution: a usa jacket size large
User's recommendation: Collections doesn't follow their add of 100% satisfaction. It's evidence by my experiance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Westminster, MarylandDefective item
User's recommendation: NO satisfaction with you by phone and NO response to my written complaint. NO NOT BUY FROM THEM!!!!!!
Missing refund check
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Arlington, TexasShipping $6.99 + Handling $5.99
User's recommendation: Don't shop these people
Return request
User's recommendation: consider how they will be shipped
Order not recieved 2
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHorrible service
- Products and prices reasonable
- Unethical business practices
Preferred solution: Full refund
User's recommendation: Don’t bother. Poor service
Checking if you received my return, mailed 12/27/21
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.